FondaCoDental (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our application and services. By using the FondaCoDental app, you agree to this Privacy Policy.
1. Information We Collect
When you use our application, we may collect the following information:
Personal Information: Name, email address, phone number, date of birth, gender, address, and any details you provide during registration.
Health Information: Treatment history, dental records, appointment history, and other health-related data you share.
Technical Data: Device type, operating system, IP address, usage data, and cookies (if applicable).
Communication Data: Messages, feedback, or inquiries you send to us through the app.
2. How We Use Your Information
We use your information for the following purposes:
To create and manage your user account.
To book and manage dental appointments.
To send reminders, notifications, and service updates.
To provide personalized health information and recommendations.
To improve our services, user experience, and security.
To comply with legal obligations and regulatory requirements.
3. Data Sharing and Disclosure
We do not sell your personal data to third parties. However, we may share your information in the following cases:
With Healthcare Providers: To enable them to view your appointment history and medical records.
With Service Providers: For technical support, analytics, and payment processing (under strict confidentiality agreements).
When Required by Law: To comply with legal obligations, court orders, or government regulations.
4. Data Storage and Security
Your data is stored securely using encryption and industry-standard security measures.
Access to your data is restricted to authorized personnel only.
While we take strong security measures, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. User Rights
You have the right to:
Access and request a copy of your personal data.
Correct or update inaccurate data.
Request deletion of your data, subject to legal and contractual obligations.
Withdraw your consent to data processing at any time.
Lodge a complaint with the relevant data protection authority if you believe your rights have been violated.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Children’s Privacy
Our services are not intended for children under 13 without parental consent. If we become aware that we have collected data from a child without proper consent, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be notified within the app or via email. Continued use of the app after changes indicates acceptance of the updated policy.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
📧 Email: [email protected]
📞 Phone: +62 812 3456 7890